When most people think of "ambulance service" they think of flashing red lights and a life-threatening situation. But a large portion of our services includes pre-scheduled, non-emergency ambulance transportation of patients between hospitals and other healthcare facilities. This service is often called "interfacility" or "non-emergent."

Our one-call approach for all medical transport needs allows hospitals, healthcare facilities and Urgent Care centers to call a single number in Southwest's Dispatch Coordination Center to schedule a Mobile Intensive Care Unit, Critical Care RN Unit, ALS Unit, BLS Unit, or wheelchair/ stretcher vans.  To ensure that our hospitals, care facilities and Urgent Care centers receive the correct level of care and advocacy regarding all their transportation needs, Southwest Ambulance became the first major ambulance company in the nation to offer Registered Nurse Case Management Services and a Prior Authorization Department 24-hours a day, seven days a week.

Every request is professionally, and quickly handled by Southwest's friendly Dispatch Coordination Center. We provide accurate arrival estimates for our highly trained, customer service focused ambulance crews to facilitate a smooth transition of care.

Types of Transports Available:

Southwest Critical

Critical Care trained Registered Nurses, Paramedics, and EMTs with specially equipped ambulances prepared to ensure that acutely and critically ill patients and their families receive the same optimal care obtained in a hospital or clinical setting.

Required a licensed, Registered Nurse to administer medical care. Advanced Life Support care that requires a certified Paramedic to administer medical care. Basic Life Support care that requires a certified Emergency Medical Technician to administer medical care.


For more information about our specialty services such as Bariatric, International and Out-of-town, click here.